We gather basic information on our users and their activity in the qoala.io service. The qoala.io service has two types of users:
For Organizers, we collect user's basic information, such as name, e-mail address and organisation in
order to individually provide the service to the user, for informing the user on noteworthy service
updates and for administration, analysis and management of the user’s relationship to qoala
For both Organizers and Participants, we also collect data on user’s activity in the qoala service, such as questions, feedback notes, likes and answers in order to provide that information back to users in a beneficial way. In fact, this is a vital part of the qoala service. This information is collected automatically while using the qoala.io service. We comply with valid Finnish legislation on personal data.
Qoala uses the collected information about its users to
The Register is maintained to achieve a longer term view on sessions and their sentiment. With more data, the experience of a qoala.io user improves.
Our Register is named qoala.io user database. This database may include but is not limited to:
information on the Organizer -users, such as E-mail address, first name, last name or other data
item reported by the customer.
We also collect information about qoala.io sessions. This session information may include but is not
limited to: device MAC address, IP address, and browser information of both Organizer and
We will not regularly transfer or disclose any of you personal data outside the European Union (EU) or the European Economic Area (EEA). Information may be disclosed, within the limits of valid legislation, within the company for sales or marketing purposes only with a permission obtained from the data subject. Otherwise, information may only be disclosed to a customer of pixels & things Oy using the service or to a partner which enables the provision of the service.
We store user’s data on our servers, which are located within the European Union. We do have security measures in place for keeping your personal data safe during their collection and processing of all kinds of personal data in the qoala.io service.
We comply to the Data Privacy Act, according to which a registered individual may exercise his or her
right of inspection by presenting a written and signed request to do so to pixels & things Oy, or by
presenting a request for an inspection during a personal visit to pixels & things Oy’s premises
between 10:00 a.m. and 3:00 p.m. on weekdays.
If it is found necessary to correct, add or delete any incomplete, incorrect or outdated information, we will do so through our own initiative or upon justified request by the data subject. In addition, the data subject always has the right to prohibit the controller from disclosing their information for direct marketing purposes. Any request to pixels & things Oy should be made with a written and signed request to pixels & things Oy’s postal address.
We encrypt our services using the SSL-protocol.